Effective Date: July 2026
VitaSuite IV (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, schedule appointments, submit forms, communicate with us, or use our wellness services.
By using our website or providing your information, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect both personal and non-personal information, including but not limited to:
Personal Information
- Full Name
- Email Address
- Phone Number
- Mailing Address (if provided)
- Date of Birth (when required)
- Appointment requests
- Treatment inquiries
- Health and wellness information voluntarily provided through contact forms or appointment requests
- Any other information you choose to provide when contacting us
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Website Usage Data
- Referring URLs
- Cookies and Analytics Data
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries.
- Schedule and manage appointments.
- Provide information about our wellness treatments and services.
- Send appointment confirmations and reminders.
- Send treatment follow-up communications.
- Share educational wellness information.
- Send promotional offers, memberships, gift card promotions, and new service announcements (only if you have provided marketing consent).
- Improve our website, services, and customer experience.
- Maintain internal business records.
- Comply with applicable legal and healthcare requirements.
3. SMS & Email Communications (A2P Compliance)
By submitting your phone number or email address through our website contact forms, appointment request forms, or other communication channels, you consent to receive communications from VitaSuite IV.
Users opt in by completing a website form and selecting separate, unchecked consent checkboxes for marketing and non-marketing communications before submitting the form.
Marketing communications may include:
- Wellness promotions
- Membership offers
- Gift card promotions
- New treatment announcements
- Botox promotions
- IV Therapy updates
- Laser treatment promotions
- Weight loss program updates
- Educational wellness content
Non-Marketing communications may include:
- Appointment confirmations
- Appointment reminders
- Responses to inquiries
- Treatment follow-up messages
- Patient care updates
- Customer support communications
- Service notifications
Message frequency may vary depending on your appointments and interactions with our clinic.
Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
For assistance, reply HELP.
Consent to receive SMS or email communications is not required as a condition of receiving treatment or purchasing services.
4. Sharing of Information
We may share your information only with trusted service providers that help us operate our business, including appointment scheduling systems, CRM platforms, payment processors, healthcare vendors, and customer support providers.
We may also disclose information when required by law or to protect our legal rights.
We do not sell your personal information.
5. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we take reasonable precautions, no method of electronic transmission or storage is completely secure.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
- Understand visitor behavior
You may disable cookies through your browser settings; however, certain website features may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites, healthcare resources, scheduling tools, payment processors, or social media platforms.
We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information.
8. HIPAA & Patient Privacy
Where applicable, VitaSuite IV follows HIPAA privacy requirements regarding protected health information.
Medical information collected during consultations or treatment is handled in accordance with applicable healthcare privacy laws.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request corrections or updates.
- Request deletion of your information.
- Withdraw consent for marketing communications.
- Opt out of SMS or email communications at any time.
To exercise these rights, please contact us using the information below.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.
Any changes will be posted on this page with a revised Effective Date.
11. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
VitaSuite IV
Address:
509 North Adams St. Suite 2, Carroll, IA 51401
Phone:
(712) 775-2434
(712) 794-4797
Email:
info@vitasuiteiv.com
Website:
https://www.vitasuiteiv.com
12. Important Notice
Non-Sharing Clause
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as appointment scheduling, customer service, CRM systems, and messaging providers, is permitted solely to support our business operations.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.